SupportBot

Static release synchronization without notes.

Tickets Added Ticket Departments Added Ticket Priorities Added Department-specific questions when opening a ticket Added command /ticketmanage Added rename command /ticketmanage rename Added force add command /ticketmanage add Added force remove command /ticketmanage rename Added force remove command /ticketmanage transfer (department and priority) Overall this improves the the creation of tickets, much smoother.

Staff & Claiming New Profile /profile Tickets claiming assign to staff in the department if departments are enabled Ticket claiming issue with tagging invalid roles is fixed.

Ticket Panel Improved /ticketpanel command Ticket panel now supports Department Selection Added more Customizable Panel Layouts Improved panel design using Discord Components V2

Ticket Closing & Reviews Improved ticket closing system Fixed Review System Added all-new Ticket Transcripts Improved transcript design and attachment support Improved panel design using Discord Components V2

Translate Command Reworked /translate command Added Language Selection. Added From and To language options Added Auto-Detect language Improved layouts using Components V2

Design Improved layouts using Components V2 General Improvements Improved startup console output Better stability and performance

AI Improvements Added memory system so the bot can remember things AI now stores Summaries to help with the responding Add Custom Instructions to the bot via the AI config mproved reliability of AI responses Better memory system for more helpful support conversations Added support for multiple AI providers Moved file location to /Events/Models/.js Supports OpenAImodels (Requires account credit) Supports Groq models (Free)

AI Mode in Tickets AI can now Suggest opening a support ticket, this can be disabled React to create a ticket from the AI's message These suggestion messages expire after a short time to prevent a messy chat Ticket Channels create a thread allowing a clean space for human support Thread Tickets have a button to enable/disable the AI Mode

Initial release.