SupportBot Overview

Welcome to SupportBot documentation and feature overview.

# SupportBot

Welcome to SupportBot's documentation. Here you will find information to assist you in setting up and configuring SupportBot.

### 🌟 Key Features

- 🎫 **Advanced Ticket System**: Create tickets via channels or threads, with multi-department routing.
- ⚙️ **Web Dashboard**: Manage configurations, view transcripts, and inspect real-time logs directly in your browser.
- 🧩 **Addon Engine**: Extend bot capabilities with custom modular addons.
- 🤖 **AI Support Integration**: Instant automated AI assistance for tickets.
- 📊 **Staff & Ticket Analytics**: Track ticket response times and staff activity.

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### 📚 Documentation Sections

1. [Getting Started](/docs/supportbot/getting-started): Step-by-step setup guide for creating your bot on Discord Developer Portal and starting the process.
2. [Configuration](/docs/supportbot/configuration): Complete reference guide for all `YAML` configuration options.
3. [Dashboard Setup](/docs/supportbot/dashboard-setup): Instructions for connecting SupportBot to the Web Dashboard.
4. [Addons Structure](/docs/supportbot/addons): Developer documentation for writing custom addons.

Getting Started