Configuration Guide

Detailed guide for configuring supportbot.yml, ticket-panel.yml, and messages.

# Configuration Guide

This documentation will run you through the configuration structure for SupportBot. Carefully read through this page to assure a smooth setup.

### ⚙️ Main Configuration (`supportbot.yml`)

The primary configuration file is located at `Configs/supportbot.yml`. It controls essential bot features, roles, and ticket settings.

#### General & Database Settings

```yaml
General:
  Name: "SupportBot"
  Token: "YOUR_BOT_TOKEN_HERE"
  GuildId: "YOUR_GUILD_ID_HERE"

Database:
  Driver: "mysql" # "mysql" or "sqlite"
  MySQL:
    Host: "localhost"
    Port: 3306
    User: "root"
    Password: "password"
    Database: "supportbot"
```

#### Ticket Department Configuration

```yaml
Ticket:
  DepartmentSystem:
    Enabled: true
    Placeholder: "Choose a ticket department"
    Departments:
      general:
        Name: "General Support"
        Description: "Open a general support ticket"
        Emoji: "🎫"
        Category: "CATEGORY_ID"
        Role: "ROLE_ID"
      purchase:
        Name: "Purchase Support"
        Description: "Get help with store purchases"
        Emoji: "💳"
        Category: "CATEGORY_ID"
        Role: "ROLE_ID"
```

---

### 📬 Ticket Panel Configuration (`ticket-panel.yml`)

Customize the ticket creation embed and style options sent to your support channel:

```yaml
Panel: true

Style:
  Title: "## 📬 Open Ticket"
  Description: "Tap the button below to open a support ticket."
  Color: "#45b463"
  Layout: "3"

Button:
  Text: "Open Ticket"
  Emoji: "🛟"
  Color: "4" # 1: Blurple, 2: Grey, 3: Red, 4: Green
```

Getting Started

Dashboard Setup